5 Simple Ways to Fix Disney Plus Not Working on PS4

Disney Plus Not Working on PS4: A library may contain thousands of books. But only a single book out of thousands can get a solution for you.

Likewise, this article will offer the best solution to your digital challenges. In recent times, many people have been facing issues with the Disney Plus app.

Seemingly, Disney Plus is one of the popular streaming services that offer you the best video streaming service worldwide.

It helps you watch movies, TV shows, and various documentaries on multiple genres. The desired streaming service is compatible with installation on various streaming devices, including PS4.

Yes, you can directly install and stream Disney+ on PS4. But the issue is that the Disney Plus app has started showing many problems on PS4.

So, the following article will provide you with the simple ways to fix Disney Plus Not Working on PS4.

How to Fix Disney Plus Not Working on PS4?

The Disney Plus may stop working when your device lacks an internet connection. Or the DNS settings may have been damaged.

Disney Plus Not Working on PS4
How to Fix Disney Plus Not Working on PS4?

In addition, also check whether the Disney Plus servers are active. You can check that by referring to the Disney+/Downdetector website.

If you are experiencing the same issue, try the following methods to fix the issues with the Disney+ app on PS4.

#Check Network Connection

As I said earlier, an internet connection is an essential element that provides the operational way for online streaming apps like Disney Plus.

Seemingly, you cannot access the online streaming apps on your device in case of interruption with the internet connection.

It can either be a simple internet connection issue, or it could be a serious hardware issue too. First, disconnect the internet source on your device and try reconnecting it.

If it does not work, you can use the following steps to resolve the issues with your Wifi router or modem.

Step 1:

Turn On your Router
Turn On your Router

Initially, Turn Off your Modem/Router and disconnect it from the primary power source.

Step 2:

Leave the devices disconnected for about 10 to 20 minutes.

Step 3:

Then, connect the devices again to the power source and Turn On them.

Step 4:

Internet connection
Internet connection

Pair the internet with your respective streaming device.

Step 5:

Now open the Disney+ app and check whether you can access your favorite content.

#Restart your PS4

It is a traditional thing that restarting a device will fix the issues with the device. In that way, the following steps will provide you with a guide to restart your PS4 console. So that you can fix Disney Plus Not Working on PS4.

Step 1:

Initially, Turn On your PS4 console.

Step 2:

Once you are on the home screen, access the primary Power options.

Step 3:

Restart the PS4
Restart the PS4

Choose the Restart PS4 option from the list.

Step 4:

Now, launch the Disney+ app, and hopefully, the app should be working fine.

#Update/Reinstall Disney Plus

If the issue is not with the PS4 console, then it may surely rely on the Disney Plus app. In such a case, you have two options to fix the issue with the respective streaming service.

One is updating the app, and the other is reinstalling the latest version of the Disney Plus app. The following steps hold the complete guide to updating and reinstalling the Disney Plus app.

Update Disney+

Disney Plus
Disney Plus
  • Turn On your PS4 console and move on to the home screen.
  • Choose the Disney Plus app from the Apps section.
  • Click on the Options button.
  • Tap on the Check For Update option from the menu.
  • Click on the “X” or “O” button on your PS4 controller.
  • Finally, tap on the Update button to get rid of the bugs on the Disney+ app.

Reinstall Disney+

  • Initially, find the Disney+ app on your console.
  • Choose the Delete option from the menu panel.
  • Now navigate to the PS4 store.
  • Search for the Disney Plus app.
  • Select the official app and click on the Download button.
  • Launch the installed Disney+ app and log in with your account credentials.

#Update/Reset PS4

If it is a software issue, you can resolve that by updating the software on your PS4. If updating the software does not help you solve the issue, you can try resetting your PS4 console.

Seemingly, doing a factory reset will erase all the third-party data on your device. It will help you to get rid of the bugs and issues prevailing on your device.

As a result, you can solve the Disney Plus Not Working on PS4 issue. Now, let’s get into the guide.

Update PS4

  • Turn On your PS4 console and go to the Settings menu.
  • Choose the System Software Update option from the list.
  • Then, click on the Update button in case you found an update.

Reset PS4

Hard Reset the PS4 Controller
Hard Reset the PS4 Controller
  • Go to the Settings page on your PS4.
  • Navigate to the Initialization settings page.
  • Then, click on the Restore Default Settings option.
  • Follow the on-screen navigations to reset your PS4 console.


In recent times, most of you may have faced several errors like ‘Disney Plus stuck on the loading screen,’ ‘Disney Plus error code 83’, and much more.

I hope the above-given article and the methods will be the ultimate solution to the problems you have faced with the Disney+ app.

In case of serious issues, you can try contacting the Disney+ help center for further assistance. Thank you for choosing our article. Enjoy your streaming with the Disney Plus app.

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